Testimonials

Coral Tree has given amazing care for our family member. Very responsive, very professional, very caring, kind and patient. THANK YOU!

We got care for my mother. We hired Coral Tree for her. They’re fantastic and my mom’s all good now. We have been using them for probably seven months. They’re great. There’s usually just one caregiver and sometimes there’s a backup. The best thing about this is that my mom’s very happy with this agency. They’re doing a great job. They’re taking good care of my mom and in turn, she has gained a bunch of weight. Everything is good. The woman who runs it is highly competent. She emails me all the time, checking in with me.

If there is a better company that cares for people….I wouldn’t know where to find it. These people are professional, quick to be at your side and completely wonderful..each and every one of them. My highest thank you to the entire company.

Coral Tree In-home care has been so incredibly wonderful with my mom, especially during COVID-19. We are extremely grateful for their professionalism and amazing care! Highly recommend for their integrity and being able to count on them to be there for my loved one!

Positivity. Professionalism. Empathy. Friendship. These are just some of the words I can begin to describe about the amazing team at Coral Tree and their incredible team of care givers.

When you get to the point where you need in-home care it can be very scary and daunting, sad and hard to swallow. The team at Coral Tree not only eased the pain of what we were dealing with emotionally, but more importantly became part of our FAMILY.

Both my Mother and Grandmother required in-home care at the same time; different care givers – different needs. But Coral Tree placed the BEST people with both of our family members, to the point where my grandmother emphatically used to say she didn’t know what she would do with out her “best friend”.

I could not recommend a better company to take care of our loved ones.

Coral Tree made a very difficult transition smooth and reassuring. After my husband returned home from a very serious illness, he was weak and needed assistance with everyday tasks. It was a scary time. Coral Tree were like family. They didn’t seem like a company but truly listened to what our needs were and made every attempt to accommodate and place someone into our home that was qualified and trustworthy. Working with Coral Tree has been a pleasure. We would highly recommend them.

Choosing home care for my mother was one of the two most important decisions I had to make, in the final two years of my mother’s life. She passed away June 2, 2017.

Coral Tree In-Home Care, the company, is really a family, the Macdonald family. The team is: Cassidy, Donald and their daughter Kate. They employ caregivers who are bonded and, equally important, each caregiver I have met or spoken with on the phone has that special gift of loving their job and their clients are their family.

From our first phone call, Kate guided me through the maze of my emotions with with clarity and compassion. She listened to my concerns with her heart, intelligence and years of experience. From all I shared on that phone call with Kate, she came to that first meeting with my mom with the perfect care giver. So perfectly suited to my mom’s personality, quirks, and physical/emotional needs that the same caregiver remained with my mom for the final two years of her life. The caregivers, who filled in at various times for various reasons, were thoughtfully chosen by Kate to be a match for where my mom was emotionally and physically, at that time.

Living 500 miles away from my mom, I felt like I was with her everyday because the quality of loving care and extensive medical knowledge provided by Coral Tree, comforted my mom and alleviated her anxieties. When ever I visited mom I could be her daughter and not her caregiver!

The Macdonald family is easily available by phone or email. I never felt out of touch with them, ever. And, there would be weeks we did not communicate because everything functioned so perfectly. The personal visits to my mom by Kate or Cassidy, always bringing along Donald’s signature baked goods, was icing on the cake of family warmth, kindness, and caring.

The second most important decision was moving my mom from the family home to an assisted living community. That transition would not have been possible without the consistency of having not only the caregiver from Coral Tree, but the Macdonald family partnering with me, to ease the burden of change for both my mom and myself. Their compassion and knowledge, for how to navigate all the dynamics of such a change for us, made this journey positive and minimized my mom’s worries about making another big change in her life.

I would recommend Coral Tree In Home Care to anyone, of any age, stage of health or need. You will not be dialing into an impersonal service provider. You will be calling a family who actually cares about you and your family member. The Macdonalds will guide you with compassion, kindness and competency.

Coral Tree In-ome Care was recommended to me by the wife of a patient in the same rehab facility where my husband, Skip, was recuperating from a broken femur. This couple had been with Coral Tree for over three years, receiving 24/7 care from them.

Cassidy, wife of Donald Macdonald, Coral Tree owners, had made a home visit two days before my husband was released from rehab. The day we came home, June 7, 2014, Cassidy and Miguel, Skip’s new care giver, were there to greet us.

Although I had previously spoken with her by phone, regarding my husband and the kind of care I was expecting, she reviewed their policies again, answered all my questions and concerns since this was all new to us. Miguel, one of my favorite caregivers, made Skip feel relaxed and comfortable right away. Cassidy stayed a while that first day, reassuring us that we made the right decision to have them take care of my husband who was 87 years old with advanced Parkinson’s.

Over the next two years, Coral Tree’s wonderful caregivers–especially Miguel, Ray, and Mario–settled into a schedule of 8:00 AM-2:00 PM, four days a week. They were very conscientious in their care of Skip, and made daily notes in a journal of his routine. They were always cheerful, pleasant, helpful and fun to have around.

Skip walked (with them) around the neighborhood twice a day so he could meet with neighbors, get some exercise and a healthy tan. They went out to breakfast every Tuesday with friends of Skip — Bob and Dale — to the Magnolia Cafe where they were all “regulars.” Twice a week in his last year (2015-2016), Skip was taken for chelation therapy over a period of three plus months at TLC in Tustin by Ray. They attended doctor and dental appointments for my husband, (with me) when necessary, as well as manicures and pedicures for him, followed by a stop at the Golden Spoon for a yogurt treat.

Cassidy would regularly drop by to visit us to chat with Skip and myself. She always came bearing gifts–usually biscotti and Madeline cookies–home-baked by her husband, Donald. Very delicious!

Cassidy, Donald, and daughter, Kate, truly care about their clients. The care my husband received was reflected in the high quality of the people they hire and in the thorough screening they do to select only the best, most qualified and experienced. It’s a reflection on their commitment to provide the best care possible.

They have my eternal gratitude for the wonderful care that my husband received from them up unto his death–personalized, hands-on, always accommodating our requests.

Coral Tree were true partners to us when our mother required more care to live in her home safely. They were there every step of the way, carefully helping us through difficult decisions and finding the right caregivers for her and her needs. When her health became more of an issue they were right there – guiding us from their wealth of knowledge and understanding of the situation.

Kindness, compassion, familial care is how I would best describe them and would recommend them to anyone looking for added care for a loved one.

Coral Tree truly cares about their clients. They were quick to respond to our needs and sent us a very caring and attentive caregiver. My mom connected right away with Shanty. Shanty was able to get my mom to do things that we couldn’t get her to do and help redirect her when needed. Shanty made healthy meals for our mom and took great care of her. I highly recommend Coral Tree, their caregivers are well trained, kind and loving. Coral Tree is family owned and operated by Cassidy & Donald Macdonald. They met directly with our family to discuss the needs or our mom, and made sure we were totally satisfied with the caregiver that they sent. If you need to use an in-home caregiving service, I highly recommend them.

They anticipated our family’s needs so calmly and completely at a time when we were confronted with unchartered territory concerning finding the right in home care help for our precious Mother. They taught my sister and me everything about how to structure the best care plan for her. They were knowledgeable and flexible and sensitive.

I recall countless occasions when Cassidy or Kate personally assisted with the ever changing daily challenges, for example, transitioning home from skilled nursing, tracking fluctuating blood pressure, monitoring medication and PT exercises and appointments, and helping prepare for special occasions.  They went out of their way to make my Mom feel special by offering companionship and encouragement and spoiling her with gifts of homemade baked goods and preserves and lots of other kind gestures.

Our Coral Tree caregivers were excellent. They were honest and capable and respectful of my Mom’s preferences and needs and belongings.

My experience concerning documentation and scheduling and billing was effortless and was delivered with all the necessary detail, accurately, electronically, in the most consistent and professional fashion possible.

Cassidy and Donald run a world class operation. My father has Alzheimer’s and I really didn’t know where to turn when I knew we’d need someone to look in on him. I’d interviewed a couple of services and was not impressed. But one conversation with Cassidy about my father, and I just knew this service would be good. She did not disappoint when she came for an interview with one of her long-time caregivers. Everyone is very comforting and professional. The caregivers they have are simply the best. My father has been in excellent hands. They do so much for us, and I can never thank them enough for all the little and big things that go well beyond daily care for my dad. They’re simply part of our family, and that’s the way an in-home care service should be.

It is with great admiration and love that I sit and write a review for Coral Tree. I cannot express in words how much peace of mind I gained from the amazing care Cassidy, Donald, Miguel, Roland, Peter, Tina and the other beloved caregivers provided for my father. My father had debilitating vascular dementia and a secondary diagnosis of Alzheimer’s disease back in 2010.

He got to the stage where professional caregivers needed to be found. My father’s doctor recommended Coral Tree – and I now know why! Coral Tree and certified staff have been companions, chefs, nurses, cleaners and so many more roles. They took care of my father until his death in October of 2013. I sit here with tears in my eyes for the grateful service Coral Tree provided my dad and me. Three were there with my dad as he passed — with all the genuine love in their hearts.

I can never repay the spectacular care from Coral Tree. Thank you!!! I can highly recommend Coral Tree to all who need in-home care for their loved one.

Our family is so pleased with the 24-hour-a-day care that Coral Tree gave our dad during his four-month convalescence. The care given and the companionship offered to him worked wonders and a miracle. Good and healthy routines were established by Dad’s caregiver, Ernie. We cannot say enough about how loving Ernie was, as well as how encouraging and positive he was to our Dad.

There was also a great benefit offered to us, his grown children. We could go about out daily lives knowing and having peace of mind that our dad was been well taken care of.

We want to personally thank you for always being there for us with phone calls, texts, and home visits, including delicious baked goods!

We would be more than happy to let other people know of your company and the great and personal service you and your staff offer and provide.

We heard of Coral Tree from our next door neighbor. The folks from Coral Tree were his mother’s around the clock caregivers for over a year, and he raved about the wonderful care they had given her.

A point came where my wife needed more care and more expert care than I could provide. So we called Coral Tree. What a great decision!

As my wife’s heart and lung problems got worse, excellent caregivers from Coral Tree saw to her every need. They had the skill to roll her over and to perform lots of other tasks. They sat with her 24/7. They kept excellent notes of measurements of blood pressure, blood oxygen levels, etc.

Our main caregivers were Chona (days) and Amy (nights). They were both from the Philippines, and their English was excellent.  They bonded with my wife, and she responded by being nicer to them than many others. They really really cared. They both came to the funeral and cried like the rest of us who had known her for decades.

Chona and Amy were only human, and took days off from five twelve hour shifts in a row. Coral Tree provided excellent backups on those days.

Coral Tree is a mom-and-pop operation run by Cassidy and Donald Macdonald. She too really cared, and visited regularly to make sure all was going well. She often brought cookies or unusual flowers, and provided the scheduling and quality control so important in such an operation. She always provided very good caregivers, and some are great one.

The big question is whether I would recommend Coral Tree to others, both friends and family. The answer is ABSOLUTELY. They are the best around here. If your loved one needs care, you cannot do better than Coral Tree.